Grubhub Careers | Food Ordering & Delivery Platform Jobs

Looking for a role where your schedule stays flexible, the work has a purpose, and the hiring process doesn’t take weeks? Grubhub Careers is a great opportunity for people who start with delivery apps or tech platforms. It’s not just about dropping off orders. Depending on your background and goals, there’s a wide range of positions across support, product, and logistics. You’ll find people behind the scenes running customer service centers, analyzing data, and making sure restaurants and diners get the best possible experience.

From driving locally to working on product teams, the company fills roles in several U.S. cities. If you’ve already searched for things like how long is the hiring process for Grubhub or checked reviews before applying, this guide pulls together everything in one place. Whether you’re curious about team structure, job categories, or how the application timeline works, the sections ahead are built to walk you through all of it in a straightforward way.

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Grubhub Careers | Opportunities in On‑Demand Delivery and Tech Fields

Grubhub – A Company Overview

Grubhub started in 2004 as a way to make ordering food easier, and over the years, it has grown into one of the largest delivery platforms in the country. With its headquarters in Chicago, the company now connects diners with over 300,000 restaurants across the U.S. through a mix of mobile technology, driver networks, and restaurant partnerships. The company is part of the Just Eat Takeaway family, which expands its reach internationally while keeping its core U.S. operations centered on food delivery and service innovation.

Aside from food delivery, Grubhub has built a complex structure of tech, sales, and operations teams working behind the scenes. With office locations in New York, Boston, and Chicago, the company supports everything from app development to account management. It also runs dedicated hubs for customer care and partner support. As the company continues to grow and evolve, its focus stays on building stronger relationships between diners, local restaurants, and delivery partners across the country.

Types of Jobs

Grubhub hires in more areas than just delivery. Whether you’re interested in logistics, customer experience, tech, or partnerships, the company offers roles across departments with different schedules, skill levels, and growth potential. We are presenting only a few below.

• Delivery Partner
  This role gives you the flexibility to choose your own schedule, using your vehicle to complete orders in your local area. Payouts are handled weekly through the app.
• Driver Support Specialist
  Handles questions from delivery partners, helping troubleshoot technical issues, payment concerns, or in-app problems in the field.
• Fleet Coordinator
  Works behind the scenes managing local delivery logistics, assigning drivers to busy zones, and ensuring smooth operation during high-volume hours.
• Customer Experience Associate
  Handles live chats, phone calls, and email tickets from customers. Tasks range from processing refunds to tracking down delayed orders.
• Software Engineer
  Develops backend and frontend tools that improve app performance and user flow. Familiarity with APIs, mobile platforms, and product testing is essential.
• Product Analyst
  Tracks performance metrics, user behavior, and engagement trends. Those researching the Grubhub Product Analyst salary will find competitive pay in this role, depending on location and experience.
• Restaurant Sales Executive
  Finds and signs new restaurant partners, introducing them to the platform and helping them get started.
• Marketing Coordinator
  Assist with campaign launches, vendor communication, and performance tracking.
• Summer Intern
  Spend 10 to 12 weeks working in departments like engineering, finance, or marketing. The company offers a structured program with mentorship and project ownership.
• Early Talent Program Analyst
  Join a two-year rotation in different business units, gaining exposure to multiple sides of the company.
• Remote Customer Care Agent
  Responds to customer and restaurant issues via email or chat while working from home. Requires a stable internet connection and solid communication skills.

Pay and Benefits

Grubhub pays its employees and delivery partners based on their role type, city, and experience. For drivers, pay is a mix of base earnings, mileage, and tips. Corporate roles follow structured salary bands, and most departments offer full-time benefits, including health plans and paid time off. Here’s what you can expect in general:

Most employees also receive additional perks like direct deposit, paid holidays, a 401(k) plan, and tech support if working remotely. While there’s no formal dress code for corporate jobs, drivers can request a free Grubhub uniform, usually a branded bag and shirt.

Eligibility Criteria

To get hired as a Grubhub delivery partner, you must meet the minimum age requirement of 19 in most cities, or 21 in some select metro areas. If you’re riding a bike instead of driving, some areas allow 18-year-olds. What’s usually required to apply:

• Valid U.S. work authorization for all roles
• A smartphone with access to the app
• For driving roles, a valid driver’s license and auto insurance are required
• Access to a vehicle or bicycle, depending on city policies
• Clear and respectful communication
• Comfortable handling multiple tasks under time pressure
• Ability to navigate tools or mobile platforms efficiently
• Customer service skills, especially in partner-facing teams
• Able to lift food bags up to 30 pounds
• Use of a personal or rented vehicle or bike for transport
• Comfort navigating streets, stairs, and apartment buildings
• Ability to use GPS and respond to real-time order updates

Application Process for Grubhub Careers

The company has separate hiring flows for corporate roles and delivery partner positions. If you’re applying for office, tech, or support work, you’ll begin on the main Grubhub Careers portal. For driving roles, there’s a dedicated driver sign-up platform that walks you through the onboarding process. Before applying, it’s helpful to review job descriptions carefully.

If you’re applying for roles in marketing, tech, customer care, or sales:

• Go to the company’s MyWorkdaySite
• Browse by department or location
• Select a role and click “Apply.”
• Sign in or create a profile on the login page
• Upload your resume and answer a few short screening questions
• Confirm your contact details and submit your application

Once submitted, you’ll receive a confirmation email and be able to check your application status at any time using your profile login.

To apply as a delivery driver, visit the Driver portal and complete the following:

• Enter your ZIP code to check availability in your area
• Fill out your contact information
• Upload a photo of your driver’s license and insurance
• Choose your delivery method (car, bike, scooter, depending on the city)
• Consent to a background check
• Set up your Direct Deposit and download the driver app

Approval timelines vary by city, but most drivers are able to start within a few days of submitting their documents.

Summary

Grubhub offers flexible opportunities for people at different stages in their careers. Whether you’re exploring delivery work, starting in customer service, or stepping into a corporate team, the company provides a clear application process and roles that fit different skill sets. With options to work in person, remotely, or on your own schedule as a driver, the company makes it easier to find a path that works for you. Whether you’re looking for a short-term role or long-term growth, the application tools, training, and team structure support each step. You can track your application status, log in to check updates, and find new roles regularly across different locations and departments.

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