AT&T Careers | Work in U.S. Telecommunications

Every time you make a call, stream a video, or browse online without interruption, you’re relying on a network powered by the people behind AT&T Careers. These aren’t just jobs in a typical call center or corporate office. These roles help shape the digital experience for millions of people every single day. From tech support to network installation, every position plays a part in keeping homes, cities, and businesses connected.

What makes this company a standout place to work is the scope of its services and the variety of roles it offers. You’ll find AT&T jobs in customer support, tech operations, remote service, and more. Whether you’re applying in Dallas, exploring openings in Houston or Atlanta, or searching for something close to home, there’s a high chance you’ll come across a job that matches your strengths. This is a workplace that values consistency, growth, and people who take pride in doing the job right, whether that job is behind a screen or out in the field.

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At&T Careers | Recent Jobs in Broadband & 5G Technology

At&T – Overview of the Company

AT&T has been shaping communication for over a century. It began as a pioneer in telephone service and grew to become one of the largest names in global telecommunications. The company was at the forefront of major innovations, from long-distance calling to high-speed internet and mobile data. That drive to improve how people connect continues today through constant investment in both technology and talent.

Currently, AT&T serves millions across the United States and abroad through a mix of wireless services, fiber internet, entertainment platforms, and enterprise solutions. It’s a company built on reliability and forward-thinking, always adapting to the needs of modern users. Whether supporting individual customers or large-scale businesses, AT&T stays focused on simple goals like speed, quality, and a network people can trust. At the core of it all are the teams that make it happen, delivering the tools and services that keep the world connected.

Types of Jobs

AT&T offers a wide range of roles that go far beyond what most people expect from a telecom company. If you’ve been searching for something like work from home careers or looking into technician paths, there’s a high chance you’ll find a role that matches your goals.

• Customer Service Representative
  This is one of the most in-demand roles at AT&T. You’ll assist customers with billing, account changes, plan upgrades, and service issues. Strong communication skills are key, especially when helping resolve concerns quickly and clearly.
• Mobility Support Agent
  Mobility support roles focus specifically on mobile products and services. You’ll help customers with devices, data plans, technical issues, and mobile troubleshooting. This role is perfect for someone who understands smartphones and enjoys walking people through solutions.
• Installation Technician
  In this role, you’ll install services like the internet and TV in customer homes and businesses. It involves setting up equipment, testing signals, and ensuring everything works properly before you leave the site.
• Network Field Technician
  This job focuses more on outdoor or system-level work. You’ll monitor infrastructure, fix outages, and help maintain local coverage. It’s ideal for people who like solving problems on the go and working independently.
• Equipment Maintenance Specialist
  These team members inspect, troubleshoot, and maintain the physical hardware used in various service areas. The role involves both routine checks and emergency fixes when needed.
• Remote Customer Care Agent
  This job involves handling customer inquiries, account questions, and service adjustments from your home office. A strong internet connection and a quiet space are essential.
• Retail Sales Associate
  You’ll help customers choose phones, accessories, and service plans. It’s a sales-focused role, but one that also involves tech education and customer support.
• Store Team Lead
  This is a leadership role in a retail location. You’ll guide a small team, help manage store goals, and assist with customer escalations. It’s ideal for someone who has retail experience and wants to move into a leadership role.
• Network Engineer
  Network engineers help build and maintain the infrastructure behind wireless and internet services. You’ll focus on speed, security, and reliability of the network.

Benefits and Salary

AT&T offers pay rates that are competitive across a wide range of roles. Along with base pay, many positions also come with incentives like shift bonuses or overtime that can significantly boost your earnings. Here’s a breakdown of typical pay ranges for common roles:

• Customer Service Representative: $17 to $21 per hour, depending on location and shift
• Installation Technician: $20 to $26 per hour, with potential for overtime and vehicle allowances
• Retail Sales Associate: $16 to $19 per hour, plus commissions based on sales
• Network Engineer: $80,000 to $105,000 per year, depending on experience
• Assistant Store Manager: $50,000 to $65,000 annually, with performance-based bonuses

In addition to pay, the company offers one of the most comprehensive benefit packages among large employers. These benefits apply to eligible full-time and, in many cases, part-time employees as well.

• Health coverage that includes medical, dental, and vision plans
• 401(k) savings plan with a solid company match
• Paid time off for vacation, holidays, and personal sick days
• Tuition assistance for continuing education or certifications
• Employee discounts on AT&T phone plans, accessories, and internet services
• Wellness programs, including mental health resources and fitness reimbursements
• Career development tools and internal promotions that reward consistent performance

Eligibility Criteria

If you’re considering a job at AT&T, it helps to know what the company looks for before you apply.

• To qualify for most entry-level positions, applicants must be at least 18 years old. If you’re wondering about high school opportunities, there are no roles available for those under 18 at this time.
• The company requires all applicants to be legally authorized to work in the United States. Before applying, you should be prepared to show documentation verifying your status.
• For most hourly or customer-facing jobs, a high school diploma or GED is either preferred or required. However, experience can sometimes be considered in place of formal education.
• Corporate and technical roles may require a college degree or certifications.
• Not every position requires previous experience. However, having relevant background knowledge can give you an advantage during the hiring process.
• Being available during peak hours increases your chances of getting hired and receiving consistent shifts. The company operates across different time zones, so some flexibility goes a long way.
• Beyond skills and experience, AT&T looks for people who show up ready to work with others. The company values individuals who take pride in their performance.

Application Process for AT&T Careers

The process to submit an application for AT&T Careers is designed to help you find and apply for the right fit. Here is how it works from start to finish.

• Start by heading to the careers homepage, where you can explore current openings across all departments and locations.
• You can also visit the job search page to search by keyword or city, or simply check out specialized listings like corporate jobs or technician roles.
  
• Spend a few minutes reading the job descriptions so you can apply for roles that truly match your skills and interests.
• Before applying, you’ll need to set up a free account through the online hiring portal. This profile lets you track your applications and makes it easier to apply for multiple roles.
• Once you find a position that fits, click the Apply button and complete the online form. The process is quick and usually takes 10 to 15 minutes if you have your information ready.
• Upload your resume (PDF or Word format works best) and also enter your availability and any job-specific details. Additionally, answer general questions about your work eligibility and experience.
• After you apply, you may receive a confirmation email letting you know your application was received. From there, it depends on the role and location.
• If you’re invited to interview, keep it simple and be prepared. Interviews are typically short and focused on getting to know your work style and goals.

Please Note: If you’re applying through the Workday portal, the process is similar but may have slight layout differences.

Summary

AT&T is more than just a wireless provider. It’s a place where real people come together to power one of the most reliable networks in the country. Whether you’re troubleshooting in a call center, climbing poles as a field tech, or helping customers from home, every job connects back to something bigger. With fair pay, strong benefits, and opportunities to grow in cities across the U.S., this is a company that doesn’t just offer jobs. It offers careers with real direction.

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