Chewy Jobs | E-Commerce and Pet Supply Careers

If you’ve been searching for a company that blends energy, innovation, and a customer-first mindset, Chewy Jobs tend to pop up on the radar for a lot of people. Whether it’s someone looking for remote work in customer service or exploring warehouse roles near major cities like Brooklyn or New York, the company is gaining attention fast. Known for how well it treats pet owners, the company has built a team culture that moves just as fast as the orders it ships. And with new locations opening and support roles expanding, there’s more variety now than ever when it comes to opportunities.

Before diving into applications, remote roles, or fulfillment center positions, it helps to understand the brand from the inside out. Because Chewy is more than a name on your pet’s delivery label. It’s a full ecosystem that runs on technology, warehousing, data, and a sharp focus on customer loyalty. They’ve scaled fast, but their core goal remains the same. Make caring for pets easier, faster, and a little more joyful. That mindset doesn’t just shape their marketing. It’s built into their systems, the people, and how they structure their operations.

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Chewy Jobs | Warehouse and Fulfillment Center Hiring

Overview of Chewy

Chewy was founded in 2011 by Ryan Cohen and Michael Day with the mission of becoming the most trusted and convenient destination for pet parents. In just over a decade, it has grown into one of the largest online retailers of pet food, supplies, and health services in the United States. The company is headquartered in Plantation, Florida, with corporate hubs in Boston and other cities. Its network includes major fulfillment centers strategically placed around the country, supporting millions of customers with fast, reliable deliveries.

Chewy is known for its dedication to service. Beyond selling products, the company invests heavily in customer experience and digital tools that make managing pet care simple. That includes features like auto-ship, 24/7 support, and access to licensed veterinarians through its Chewy Health platform. From e-commerce operations to pharmacy services and logistics, every part of its business is designed to run with speed and empathy. The company has earned a strong reputation in the pet care industry by combining heart with efficiency.

Types of Jobs at Chewy

Chewy isn’t the kind of place where one department makes all the magic happen. It’s a big team effort that blends customer support, logistics, tech, and strategy. See a few common jobs below.

Customer Service and Support

This team is the voice of Chewy. They’re the ones jumping into chat boxes, answering phones, and solving pet-parent problems with patience and care. If you’ve ever looked into customer service jobs, this is where you’ll land.

• Customer Service Representative
  These reps help customers with everything from orders and shipping to account updates. They work over the phone, through live chat, and by email.
• Remote Chat Agent
  As a chat-only rep, your job is to handle incoming messages through Chewy’s website. You’ll guide customers through returns, recommend products, or fix issues on the spot.
• Pharmacy Support Specialist
  This role involves helping pet parents navigate prescription orders, refills, and vet approvals. It’s a little more technical than standard support, but it comes with training.

Fulfillment and Warehouse Operations

When you hear chewy warehouse jobs, this is the crew doing the heavy lifting. From stocking products to packing and shipping, they keep the inventory flowing from the fulfillment center to the front door.

• Warehouse Associate
  This is a physically active job involving picking, packing, and sorting items for shipment. You’ll be on your feet for most of the shift, moving boxes and scanning products.
• Forklift Operator
  Operators handle larger loads and help move pallets around the facility. Training and certification are usually required, but Chewy often provides them.
• Fulfillment Trainer
  Once you know your way around the warehouse, you might step into a trainer role. You’ll help new hires learn procedures, guide them on safety standards, and answer questions on the floor.

Corporate and Admin Roles

Not everything here happens in the warehouse. From HR to finance and communications, there’s a whole world of chewy.com employment behind the scenes.

• Recruiting Coordinator
  This job supports the hiring process. You’ll help post job listings, schedule interviews, and keep things moving for candidates and hiring managers.
• HR Support Specialist
  HR support handles employee questions about benefits, policies, onboarding, and time off. You’ll work internally, mostly with current team members.
• Administrative Assistant
  Admins help specific teams stay organized. You might handle scheduling, meeting prep, internal communication, or light reporting.

Marketing, Creative, and Merchandising

If you’ve ever visited their website and found it super easy to navigate or scrolled through an ad that just made sense, this is the crew behind that. There is a greater emphasis on creativity and strategy in these roles.

• Content Writer
  Writers create product descriptions, help articles, newsletters, and social content. You don’t need to be Shakespearean, but strong grammar and an ear for brand voice definitely help.
• Merchandise Planner
  Planners look at data to decide what should be stocked, when to reorder, and how to price things. It’s half retail knowledge and half spreadsheet work.
• Digital Designer
  Designers work on visuals for the website, mobile app, emails, and advertising. You’ll create layouts, graphics, and visuals that guide the customer experience.

Technology and Engineering

Behind every smooth order, real-time inventory update, or Chewy app feature, there’s a group of developers, analysts, and problem solvers keeping it all together..

• Software Engineer
  Engineers build and maintain the systems that run everything from the mobile app to inventory tracking tools. You’ll write code, fix bugs, and improve backend speed across multiple departments.
• Site Reliability Engineer
  This role focuses on uptime and performance. You’ll monitor servers, manage traffic during high-demand windows, and keep tools running smoothly behind the scenes.

Health Services and Pharmacy

With a fast-growing pharmacy platform, the healthcare side of the business is bigger than most realize. These roles support everything from prescriptions to licensed vet consultations.

• Pharmacy Technician
  Techs help fill pet prescriptions, verify vet approvals, and package medications safely. Depending on your state, you may need a pharmacy tech license.
• Veterinary Consultant
  Licensed vets or vet techs can work remotely or in-office, helping customers understand dosage, behavior, and long-term care. These consultants don’t replace a vet visit, but they offer added support.
• Prescription Coordinator
  This admin role sits in between the customer and the vet’s office. You’ll help track down approvals, follow up on documentation, and make sure all medication orders move through quickly and accurately.

Work Culture

Chewy’s work culture is built on a fast pace, clear direction, and strong teamwork. Whether you’re handling warehouse shifts or troubleshooting pet orders in customer service, there’s a real sense that every task connects to something larger. The company moves quickly, but it’s not chaotic since daily operations follow structured systems, so you’re not guessing what comes next. Communication is direct, managers are involved, and performance expectations are clearly outlined. Most teams are supportive and collaborative, especially during the high-volume seasons.

Benefits

Full-time Chewy employees have access to a wide range of benefits. While these can vary slightly depending on your role and location, most packages include:

• Health, dental, and vision insurance with multiple plan options
• Paid time off for vacation, sick days, and personal use
• 401(k) retirement savings plan with company match
• Parental leave and family wellness support
• Employee discounts on purchases and partner services
• Access to mental health and wellness programs
• Professional development tools and internal learning platforms
• Tech equipment for eligible remote roles
• Opportunities to grow into leadership or cross-functional roles

Salary

Pay at Chewy depends on the position, location, and whether the job is hourly or salaried. Entry-level warehouse and support roles usually start between $16 and $21 per hour, with overnight and weekend shifts often offering higher rates. On the corporate side, most positions start in the $50,000 to $80,000 range, with senior roles exceeding $100,000 depending on department and experience. Remote jobs, including customer service and pharmacy support, are competitive and often include full benefits, even for work-from-home schedules.

Eligibility Criteria

Before applying to any position, it’s important to know what qualifications Chewy expects. The basic requirements are simple to understand and clearly outlined from the start.

Minimum Age Requirement

• You must be at least 18 years old to work at Chewy
• For warehouse roles involving machinery, an age of 18+ is strictly required
• Driver or delivery roles may require additional state licensing based on vehicle type or equipment handled

Educational Background

• A high school diploma or GED is preferred for most customer service and warehouse roles
• For tech, pharmacy, and leadership positions, a college degree or specialized certification may be required
• Equivalent experience can sometimes substitute for formal education, depending on the role and department

Work Experience

• The warehouse jobs and entry-level support roles do not require previous experience
• One to two years of related work experience is helpful in roles like customer service, recruiting, or team leads
• Three or more years of proven experience are expected for mid to senior roles

Work Eligibility and Documentation

• You must have legal authorization to work in the United States
• Warehouse and customer-facing roles require identity verification and eligibility confirmation
• For regulated jobs, like pharmacy or veterinary support, state-specific licenses or documentation are required

Application Process for Chewy Jobs

Applying for the Chewy Jobs is completely digital. Whether you’re looking at warehouse openings, remote customer support roles, or corporate positions, the steps are easy to follow. The platform is designed to walk you through each part of the job application with all the details you’ll need before hitting submit.

1. Start by visiting the official Chewy careers page and using filters to narrow down your search. You can browse by team, location, or job type.
2. Once you’ve found a role that fits, you’ll need to either sign in or create a profile on the careers platform. This lets you upload your resume, fill out key contact information, and keep track of your applications.
3. Filling out the application itself is simple. You’ll be asked to enter your work history, availability, and location preferences. Most applications take less than 20 minutes to complete.
4. After submitting your application, you’ll receive a confirmation email and may be contacted for the next steps. Some roles include a short assessment, especially for customer-facing or data-driven jobs.
5. If you’re selected, the interview process usually involves one to two rounds. Interviews for corporate roles may include video calls with hiring managers and team leaders.

Summary

Chewy has built a reputation for being quick, efficient, and customer-obsessed, and the same can be said about its workplace. It’s a strong match for people who are dependable, like structure, and want to work somewhere that values the connection between people and pets. Whether you’re packing orders in a fulfillment center, solving problems in a call queue, or planning a marketing launch, your work contributes directly to making life easier for customers and their animals. If you’re exploring employment for a stable job with room to grow, this company offers clear roles, full benefits, and a mission that most people can get behind.

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