Cold Stone Jobs | Franchise and Retail Store Employment

Do you aim to become a member of a company that isn’t just about serving up the creamiest, most delicious ice cream? If so, see the latest Cold Stone Jobs. It’s about creating an experience. From the fun, interactive process of mixing your favorite toppings into the ice cream to the friendly environment in each store, the company is all about making the ice cream experience memorable. Whether you’re looking for a part-time job to get started or aiming for a full-time role with more responsibility, there are plenty of opportunities here to grow your career and enjoy a sweet work environment.

What makes working here even better is the sense of community. Whether you’re working behind the counter or helping out in the corporate office, you’ll be part of a team that values collaboration and a positive attitude. The company is always on the lookout for passionate people who are ready to deliver top-notch customer service, serve up ice cream with a smile, and bring their best energy to the job. Whether you’re looking for a flexible part-time gig while you’re in school or a full-time career, the company has something for everyone. Plus, they offer competitive pay, employee discounts, and tons of opportunities for advancement!

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Cold Stone Jobs | Ice Cream and Food Prep Positions

Cold Stone Jobs

Cold Stone Creamery – A Company Overview

Cold Stone Creamery was founded with a simple yet delicious idea: to serve fresh, made-to-order ice cream that’s mixed right in front of the customer on a chilled stone slab. It’s a unique concept that has taken off worldwide, with locations throughout the U.S. and beyond. The brand quickly became famous for its fun, customizable ice cream creations that allow customers to mix and match toppings in a way that fits their unique taste. Aside from just ice cream, it also serves cakes, shakes, and other treats, all with the same level of high-quality ingredients and attention to detail. The company has built a strong reputation in the ice cream industry and continues to grow, with over 1,000 locations around the world.

Types of Jobs 

Cold Stone Creamery offers a variety of job opportunities. Here are some of the top positions available:

Crew Member

As a Crew Member, you’ll be the face of the brand, interacting directly with customers. You’ll be mixing and serving delicious ice cream creations, keeping the store neat, and making sure customers leave with a smile. It’s a fast-paced job that requires both customer service skills and a positive attitude.

Duties:

  • Serve ice cream and other treats to customers.
  • Mix ice cream with toppings on the freezing stone.
  • Maintain the cleanliness and organization of the store.
  • Assist customers with choosing the right ice cream combinations.
  • Follow safety and food handling guidelines.

Shift Leader

Shift Leaders are responsible for running the store during their shift, managing the team, and making sure everything runs smoothly. You’ll handle opening and closing procedures, assist in training new crew members, and step in to help with customer service when needed.

Duties:

  • Lead the team during your shift and ensure the store runs smoothly.
  • Train new employees and provide support to the crew.
  • Handle customer issues and ensure customer satisfaction.
  • Maintain inventory and ensure the store is stocked.
  • Perform opening and closing duties.

Store Manager

In the Store Manager role, you’ll oversee all store operations, from managing a team to ensuring the store meets sales goals. You’ll also be responsible for training new employees, keeping the store organized, and making sure that customers receive top-notch service. It’s a leadership position that allows you to grow within the company.

Duties:

  • Manage store operations, including sales, staffing, and customer service.
  • Hire, train, and motivate employees.
  • Monitor inventory and handle ordering supplies.
  • Ensure the store meets sales goals and performance targets.
  • Handle customer complaints and resolve any issues that arise.

Cake Decorator

Cake Decorators are responsible for decorating cakes and other specialty items, ensuring they look as good as they taste. This role requires a good eye for detail, creativity, and an understanding of food presentation. You’ll be part of the team that brings a visual and tasty touch to the company’s menu.

Duties:

  • Decorate cakes and other specialty items to meet customer requests.
  • Ensure cakes are prepared and stored properly.
  • Assist with cake orders and provide excellent customer service.
  • Maintain cleanliness and organization of the cake decorating area.
  • Ensure all products meet quality standards.

Corporate Positions

If you’re not into working in the store but still want to be part of the team, there are also plenty of corporate roles available. These corporate positions allow you to help shape the business, create new strategies, and ensure that everything runs smoothly.

Duties:

  • Manage business operations across different departments (e.g., marketing, HR, finance).
  • Collaborate with other teams to develop strategies and improve operations.
  • Work on corporate projects to help drive growth.
  • Manage budgets, handle recruitment, or create marketing campaigns.

Salary and Benefits

Working at Cold Stone isn’t just about a fun atmosphere and delicious ice cream. It’s also about being well compensated for your time and effort. The company makes sure its employees are taken care of. Here’s a breakdown of what you can expect:

  • Competitive Pay:
    – Crew Members earn between $9–$13 per hour, depending on the location and experience.
    – Shift Leaders can make around $12–$15 per hour, with pay depending on the level of responsibility.
    Store Managers typically earn $40,000–$55,000 annually, depending on location and experience.
    Corporate positions range from $45,000–$70,000 per year, depending on the level of responsibility
  • Health benefits: Full-time employees have access to medical, dental, and vision coverage to keep them healthy and happy.
  • Employee discounts: As an employee, you’ll enjoy discounts on their ice cream and other menu items because who doesn’t love a little extra sweet treat?
  • Paid time off: For full-time employees, they offer paid vacation days, sick leave, and holiday pay so you can recharge when needed.
  • Retirement savings plans: Employees have access to 401(k) plans, helping them save for the future while focusing on the present.

Eligibility Criteria

When it comes to applying for a job at Cold Stone, the eligibility criteria can vary depending on the position.  Here’s a breakdown of the requirements you’ll need to meet:

  • Age requirements: Most positions require you to be at least 16 years old, but for roles like Store Manager or some corporate jobs, you may need to be 18 or older.
  • Minimum education: For entry-level roles, a high school diploma or equivalent is typically required. If you’re looking to apply for higher-level positions like Manager or Corporate roles, a college degree or equivalent experience may be needed.
  • Relevant experience: Many entry-level jobs here don’t require prior experience, though customer service experience is always a plus. For leadership roles, such as Shift Leader or Store Manager, previous experience in a supervisory or management role will be beneficial.
  • Availability: They offer both part-time and full-time roles, and they typically have flexible shifts to accommodate school and other commitments. You may also be able to apply for seasonal positions if you’re looking for temporary work.
  • Certifications: Some roles, especially those involving food preparation, may require certifications in food handling and safety. They provide training for these certifications, so you don’t need to worry if you’re new to the food service industry.

Application Process for Cold Stone Jobs

The application process for Cold Stone Jobs is super straightforward and easy to complete. You’ll apply online through their career portal, which allows you to search for roles that fit your location, schedule, and preferences. Whether you’re looking for a part-time gig or a full-time career, applying for a job here is simple and efficient. Here’s how you can get started with your job application:

  1. Select “Apply Here” and head over to the Cold Stone Creamery Careers page to start browsing openings.
  2. If you’re applying for the first time, you’ll need to create an account. If you’ve applied before, just log in with your existing details.
  3. Use the job search function to filter by role, location, and job type. You can find full-time, part-time, and management roles, depending on what you’re looking for.
  4. Complete the application form with your personal details, work history, and any relevant skills you may have. Make sure you highlight any customer service or retail experiences to stand out!
  5. If you have a resume, upload it with your application to give them a better idea of your work experience. If you don’t have one, don’t worry. Just make sure to fill out your application thoroughly.
  6. Once everything looks good, hit submit. You’ll receive an email confirmation that your application has been received, and you can start tracking its progress online.

Apply Here

Current Job Openings

Position Title
Announced On
Location
Crew member 29-Jul-2025 Lawrence, KS, USA

Summary

Cold Stone Creamery offers a great range of job opportunities for everyone, whether you’re just starting your career or looking to grow in a leadership or corporate role. With competitive pay, benefits, and a fun work environment, it’s an excellent place to work and advance your career. The application process is simple, all done online, and you’ll be able to track your progress every step of the way. So, if you’re looking for a fun and rewarding job where you can make customers smile while enjoying some ice cream, it is definitely a place to consider.

FAQs

What kind of jobs can I apply for at Cold Stone?

The company offers a variety of positions, including Crew Members, Shift Leaders, Store Managers, Cake Decorators, and corporate roles like marketing and HR.

How do I apply for a job at Cold Stone?

You can apply through the Cold Stone Careers page by creating an account and submitting your application for available roles.

Is the hiring age at Cold Stone?

The hiring age here is typically 16 years old for entry-level roles like Crew Members, with some positions requiring you to be 18 or older.

How much does Cold Stone pay?

Pay varies depending on position and location. For example, Crew Members earn $9–$13 per hour, while Store Managers can earn $40,000–$55,000 per year.

Can I work night shifts at Cold Stone?

Yes, they offer night shifts, especially for roles like Crew Members and Shift Leaders, making it a flexible job option.

Are the benefits of working at Cold Stone?

They offer competitive pay, employee discounts, health benefits, paid time off, and opportunities for career growth.

Do I need prior experience to apply for Cold Stone jobs?

For entry-level positions, no prior experience is necessary, though customer service experience is always a plus.

How long does the hiring process take at Cold Stone?

The hiring process can vary, but it typically takes about a week or two after you apply to hear back about an interview.
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