Journeys Careers | Footwear Retail and Apparel Sales Roles

If you’ve ever walked into a store filled with bold sneakers, upbeat music, and a team that looks like they actually enjoy being there, you’ve already gotten a glimpse of what Journeys Careers is all about. It’s more than just retail. It’s a workplace built around individuality, fast-paced energy, and an environment that welcomes every kind of style. From the sales floor to leadership positions, every role at this company feels like it was made for someone who wants more than a typical 9-to-5.

Whether you’re helping customers try on shoes, building displays, or managing a store team, the vibe here is anything but boring. Employees come from all kinds of backgrounds, and it shows in how the teams operate. You don’t have to be a fashion expert or a sneakerhead to apply, but you do need a solid work ethic and a willingness to learn. If you’ve been looking for a job at Journeys or wondering about things like the Journeys dress code or employee discounts, this guide breaks it all down in a way that’s realistic and easy to follow.

For More Retail Companies Jobs: Click Here

Journeys Careers | Work in Regional Management and Retail Ops Team

Journeys – Overview of the Company

Journeys began in 1986 as a specialty footwear retailer, starting with just one store and a strong focus on teen and youth culture. It quickly grew into a brand known for staying on top of trends and offering shoes and accessories that reflect street style and individuality. Over time, the company expanded across the U.S. and became a go-to name for people looking for bold brands and a retail experience that doesn’t feel like every other store.

Today, the company operates over a thousand locations, including Journeys Kidz and other store concepts, across malls, outlets, and online platforms. Its identity is closely tied to music, youth fashion, and self-expression, often collaborating with artists and brands that speak to its core audience. The company is owned by Genesco, a large footwear group that also manages other popular brands. Still, Journeys maintains its unique identity by staying in touch with its customer base and embracing individuality at every level.

Types of Jobs

With locations across the country and a culture that embraces creativity and individuality, it’s no surprise that so many people search for a job at Journeys that fits their goals and style. See a few examples below

• Sales Associate
  This entry-level position focuses on helping customers, organizing the store, and meeting sales goals. You’ll assist with sizing, style suggestions, and checkout, all while keeping the store clean and upbeat.
• Key Holder
  A key holder helps open and close the store. This position involves supporting the team, maintaining security standards, and making sure daily tasks are handled.
• Assistant Manager
  As an assistant manager, you’ll support the store manager with scheduling, training, and meeting sales goals. You’ll also coach new team members and make sure the store meets brand standards.
• Store Manager
  Store managers take full responsibility for their locations. That includes staff development, visual merchandising, inventory, and hitting sales targets.
• Visual Merchandiser
  You’ll work with store teams to create eye-catching displays that highlight new arrivals and seasonal promotions. Attention to detail and creativity are key in this role.
• Customer Service Agent
  Working in the customer service division, these agents respond to emails, calls, and online inquiries from customers. Whether it’s helping with returns or sizing questions, they play a big part in the brand experience.
• Assistant Manager
  You’ll help the store manager with daily tasks while learning how to lead in a youth-focused retail setting. It’s a great stepping stone for future promotions.
• Stock Associate (Part-Time)
  This behind-the-scenes job involves unloading shipments, organizing inventory, and preparing products for the sales floor.
• Cashier (Weekends Only)
  Perfect for those with school or weekday jobs, this role focuses on fast, friendly checkout during the busiest hours of the week.
• Remote Customer Care Rep
  Assist customers by phone or chat from a home setup. You’ll need good communication skills and the ability to troubleshoot common order issues.

Benefits and Salary

Journeys offers competitive pay for both part-time and full-time positions, along with several benefits that reward long-term commitment. Here’s what you can expect in terms of compensation:

• Sales associates typically earn between $12 and $16 per hour with bonus potential
• Assistant managers can earn $32,000 to $45,000 annually, depending on store size
• Store managers may earn $50,000 to $65,000 annually, plus performance bonuses
• Customer service roles and remote jobs offer pay rates similar to store staff

Additional benefits available to qualifying employees include:

• Employee discount program across all Journeys brands
• Health, dental, and vision insurance for full-time roles
• 401(k) savings plan with optional contributions
• Paid time off, including vacation and sick days
• Flexible scheduling and remote work options for some roles
• Opportunities for advancement and access to internal job postings

Eligibility Criteria

Before you send in your Journey’s job application, it helps to know what the company typically looks for. While each position has its own set of details, most roles share a few core expectations that make the hiring process smoother for everyone.

• Most jobs here require you to be at least 16 years old, but this may vary depending on your state’s labor laws. Some stores may only hire 18 and older for positions like key holders or management.
• You must be legally authorized to work in the United States (or the country where you’re applying). Be ready to provide documentation that proves your eligibility before or during the interview process.
• You don’t need a diploma or years of experience to apply. The company hires a lot of first-time workers and offers training to help them succeed from day one.
• The company values flexibility. If you’re applying for a part-time position, being available on weekends and during holidays will boost your chances of being hired.
• Journeys is known for hiring people who bring personality, energy, and teamwork to the floor. If you’re reliable and easy to work with, you’re already halfway there.

Application Process for Journeys Careers

Applying for Journeys Careers, especially if you’re interested in part-time retail, management, or a corporate role, is easy to follow and doesn’t take long to complete. Here’s how the procedure works step-by-step.

• The first thing you’ll want to do is visit the job portal. There, you can view and explore positions based on your location and interests.
• You can also check out retail roles under the store jobs section, or browse customer service careers as well as corporate office opportunities.
• Make sure you read each job description carefully so you know what to expect from the role.
• Before applying, you’ll need to log in or set up an account on the careers site. This lets you save applications and get updates.
• Once you’ve selected a job, just click Apply and fill out the form. It’s straightforward and usually takes 10 to 15 minutes if you’ve got your info ready.
• After applying, you’ll get an email confirming receipt. From there, you can log back in to track your progress or hear about interviews.
• If you’re invited to an interview, it’s usually casual and held in-store. Depending on the role, it may be a group or one-to-one conversation.

Please Note: Some people also apply through platforms like Indeed, but applying directly through Journeys is the most reliable way to track your status.

Summary

Journeys is more than just a place to shop for sneakers and streetwear. It’s a workplace where individuality, teamwork, and energy come together every day. Whether you’re starting your first job, looking for a flexible schedule, or aiming for a long-term retail career, the company offers an opportunity that fits your style and your goals. With excellent pay, a strong culture, and real growth opportunities, it’s a place where you can show up, stand out, and move forward.

FAQs