Verizon Careers | Opportunities in Telecom and Network Field

When people start thinking seriously about landing a steady, well-paying job with future growth, Verizon Careers often shows up in their search. And for good reason. This company isn’t just about phones and phone stores. It’s a nationwide company offering roles in tech, fieldwork, sales, customer support, engineering, and more. Whether you’re looking for an entry-level position or trying to step into something specialized, there are plenty of ways to get in. From field technician jobs to remote roles, the range of options covers a lot more than most people expect at first glance.

Many people search for things like Verizon jobs near me or wonder if they offer work from home options. The short answer is yes. With thousands of positions open across different departments, there’s something for just about every background. The company doesn’t just hire for store-level or call center roles either. They have teams working in data, cybersecurity, GIS, project management, operations, and field service. It’s a good place for people who want stability and flexibility at the same time. But before diving into application tips or department breakdowns, it’s worth understanding how big this company really is and how many career paths it covers.

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Verizon Careers | Recent Jobs in 5G and Mobile Technology

Overview of Verizon

Verizon is one of the largest telecommunications and technology companies in the United States. It was formed in 2000 following the merger of Bell Atlantic and GTE, two of the country’s oldest and most established regional phone companies. Since then, the company has grown into a dominant player in wireless communications, internet services, and digital media, with its headquarters located in New York City. The company provides services to more than 100 million customers, offering wireless coverage, broadband internet, and TV solutions through both fiber-optic and 5G networks.

Verizon also operates one of the world’s most reliable and expansive wireless networks, consistently ranking at the top for call quality, speed, and coverage across the country. In addition to its consumer-facing services, it supports enterprise-level clients with data solutions, cybersecurity products, and cloud-based infrastructure. Its business operations also extend globally, particularly in the tech and digital communications space. The company continues to evolve its infrastructure and product offerings to meet the growing demand for faster, smarter, and more secure communication solutions.

Types of Jobs 

Verizon is a massive company, so the job variety runs deep. Some people work in stores, others fix lines outdoors, and plenty work from home supporting tech or customer issues. If you’re trying to figure out where you might fit, here are the core job categories you’ll find when browsing openings, along with what each role actually involves in day-to-day.

Field Operations & Installation

These are hands-on jobs that keep the company’s infrastructure up and running. If you’re not afraid of heights, tools, or being outdoors in all seasons, these jobs might be for you.

• Lineman
  This is one of the more physical jobs. Linemen work on utility poles, install cables, test connections, and often respond to outages or weather-related damage.
• Field Technician
  Field techs install and repair cellular services in homes or businesses. That could mean setting up routers, testing fiber optic lines, or helping customers troubleshoot in person.
• Fiber Installer
  This position focuses on building and expanding the company’s fiber network. You’ll be digging trenches, splicing cables, or helping prepare new buildings for high-speed internet.

Retail & In-Store Sales

Retail jobs are great for people who enjoy talking with customers, learning about products, and hitting sales goals. These roles can lead to leadership quickly if you’re consistent.

• Retail Sales Associate
  You’ll help walk-in customers with phone upgrades, new lines, billing questions, and accessories. It’s a sales job, but it also involves tech knowledge and solving customer issues on the spot.
• Store Manager
  Managers oversee team performance, train new hires, and handle scheduling and in-store promotions. You’re also expected to jump in when things get busy, so it’s not a sit-back type of role.
• Device Specialist
  This job focuses more on tech troubleshooting and setup. You’ll help customers transfer data, set up apps, or understand how to use their new phones.

Customer Support & Call Center

These roles are all about solving customer problems from behind a screen or over the phone. They’re structured, come with clear training, and often have work-from-home options.

• Customer Service Representative
  You’ll take inbound calls or chats from people dealing with billing issues, service problems, or account updates. Some roles are office-based, but Verizon’s remote career options are growing fast, especially in this department.
• Technical Support Agent
  This job handles the more advanced side of customer questions, like fixing connectivity issues, walking people through router setups, or solving device sync problems.
• Call Center Supervisor
  Supervisors guide the support team, step in when calls escalate, and help coach reps who are still learning. You’ll be expected to hit response-time goals and keep customer satisfaction scores high.

Corporate & Office-Based Roles

Their corporate teams cover everything from marketing to finance to business development. These jobs are usually located in major cities, but many offer hybrid or remote work now.

• Marketing Coordinator
  You’ll help run campaigns, manage vendor relationships, and keep materials updated across platforms.
• Financial Analyst
  This role involves budgeting, forecasting, and working closely with leadership to track how departments are performing.
• Recruiter
  Recruiters manage job postings, schedule interviews, and work with hiring managers across the company.

Technology & Engineering

This category includes software, infrastructure, and product innovation. If you have a tech background or are in school for it, the company has a long list of open roles in this area.

• Network Engineer
  You’ll work on system design, troubleshoot outages, and improve how data travels across the network. It’s a key role that requires a solid understanding of both hardware and software systems.
• Software Developer
  Developers build apps, tools, and backend systems used by both customers and employees. If you’re fluent in coding and want a tech-focused job, this role opens up a lot of doors.
• GIS Analyst
  This role maps the company’s infrastructure, analyzes coverage data, and helps plan new builds. If you’re interested in Verizon GIS jobs, this is the one to look for.

Logistics & Operations

Behind every service call and product delivery is a team making sure the right things go to the right places at the right time.

• Warehouse Associate
  You’ll pick, pack, and ship inventory to stores or directly to customers. This job requires speed, accuracy, and some light lifting.
• Fleet Coordinator
  This person keeps track of the company’s service vehicles. You’ll monitor maintenance schedules, track usage, and coordinate repairs or upgrades.
• Operations Planner
  This job focuses on the big picture, like analyzing staffing levels, predicting delivery needs, and helping departments plan their work more efficiently.

Remote & Work-From-Home Roles

The company has expanded its remote workforce, especially in tech and support. These roles give you more flexibility, but they still require discipline and focus.

• Remote Chat Agent
  You’ll handle customer questions via online chat, with no phone calls, but quick thinking and multitasking are important here.
• Remote Billing Support
  In this job, you’ll help resolve account issues, process payments, and guide users through their online billing dashboard.

Benefits

The perks here are well-rounded and competitive. Full-time employees often have access to medical, dental, and vision insurance from the first day of employment. There are retirement plans with matching contributions, paid time off that builds with time, and even tuition assistance for those who want to continue learning while working. Discounts on mobile plans and tech gear are a plus, especially if you’re working in one of the customer-facing roles.

Salary

Pay at Verizon varies depending on the department, experience level, and job location. Most entry-level customer service roles start at an hourly rate between $15 and $20. If you’re looking at what a Verizon customer service salary might look like with bonuses or shift differentials, you could expect a bit more during peak periods or overnight shifts. Field tech and lineman roles tend to offer higher starting pay due to the nature of the work, and if you’re curious about tech salaries, software and network-focused positions typically start in the $60,000 to $80,000 range annually, depending on experience.

Eligibility Criteria

While some requirements are standard at this company, others depend on the specific role you’re applying for. Whether it’s a customer-facing job or a technical field role, here’s a full breakdown of what you’ll need to qualify.

Age Requirement

• 18 years old is the minimum for most in-store, call center, and remote roles.
• 21 years old may be required for positions that involve operating company vehicles or working in safety-sensitive areas like electrical lines.
• Each job listing clearly mentions any age-specific conditions, so double-check before applying.

Education Requirements

• A high school diploma or GED is usually enough for entry-level roles like customer service, support reps, or warehouse crews.
• An associate’s or bachelor’s degree may be expected for corporate, technology, or project-based roles.
• Trade certifications can be helpful or required for certain technical or field-focused jobs.
• Roles in engineering, data, or finance often ask for degrees in specific fields.

Experience & Technical Background

• Retail and support jobs don’t always require past work, but customer-facing experience is a plus.
• Lineman roles may require electrical knowledge or prior utility work.
• Field tech positions benefit from experience with fiber, wiring, or home installation services.

Work Authorization & Background Checks

• You must have legal authorization to work in the U.S., with valid documentation.
• A background check may be conducted, especially for roles involving access to infrastructure, vehicles, or sensitive customer data.

Application Process for Verizon Careers

Verizon keeps the hiring process structured and pretty straightforward. Whether you’re applying to work in a store, on the tech side, or from home, the steps are easy to follow. Most people can complete the full application in less than 30 minutes. Here’s how it usually works from start to finish.

Step 1: Visit the Careers Site

• Go to the official Verizon Careers page
• You can search jobs by location, department, or keyword

Step 2: Log in or Create an Account

• Before applying, you’ll need to set up a profile through the careers login page
• This keeps all your information saved and lets you track your application status

Step 3: Choose a Role and Read Carefully

• Each job post includes everything you need to know
• Read the responsibilities, qualifications, and work environment details

Step 4: Complete the Application

• Fill out your personal information, work history, and education
• Some roles may ask additional questions related to skills or certifications
• For corporate or technical roles, it’s a good idea to upload your resume

Step 5: After You Apply

• You’ll get a confirmation email once your application is submitted
• Log in to your dashboard at any time to check the progress
• If selected, expect an initial phone or video interview

Summary

Working at Verizon offers more than just a paycheck. The structure is strong, the leadership is involved, and the company tends to recognize effort when it’s consistent. Whether you’re applying for a role in retail, tech, operations, or support, there’s a clear path to growth if you stick with it. The training is thorough without being overwhelming, and once you find your rhythm, the day moves fast. With options for advancement, work-from-home setups, and a wide variety of departments, it’s one of those companies that gives you room to build a future, not just clock in and out.

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