Zaxbys Careers | Fast-Casual Dining Jobs in Food Service

Zaxby’s probably comes to mind when you think of juicy chicken fingers, creamy milkshakes, golden crinkle-cut fries, and satisfying food after a hard day. The Zaxbys Careers might actually be as awesome as their food, which most people are not aware of. After going through the menu, checking out limited-time sauces, or finding a nearby location for a late-night bite, it’s easy to overlook that behind all the good eats is a crew of people keeping the place running like a well-oiled fryer.

This restaurant isn’t just where you grab lunch or hang out with friends. It’s also a place where people can build skills, meet chill coworkers, and earn money in a setting that doesn’t feel corporate or boring. That’s why a growing number of people are jumping online to submit job applications or even walking into their nearest Zaxby’s asking if there’s a position open. With flexible shifts, a team-first culture, and yes, free food on some shifts, the company appeals to both part-time workers and those seeking career growth. If you’re wondering what roles are available, how to apply, or what kind of experience you need, you’re in the right place.

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Zaxbys Careers | Food Industry Employment Opportunities

Overview of Zaxby’s as a Company

Zaxby’s whole story started back in 1990 in Statesboro, Georgia, where two college friends, Zach McLeroy and Tony Townley, had an idea that mixed flavor with fun. They weren’t trying to create just another fast food chain. Instead, they wanted a spot that felt personal, friendly, and loaded with personality, where great chicken was served with even better vibes. Their vision turned into the very first Zaxby’s location, and let’s just say things took off faster than they expected.

Today, Zaxby’s is one of the biggest fast-casual restaurant chains in the Southern United States, with more than 900 locations spread across multiple states. What makes them stand out isn’t just the chicken, although the chicken fingers, wings, and that legendary Zax Sauce are definitely the stars of the show. People also rave about the huge portion salads, better known as Zalads, and those thick milkshakes that are as Instagram-worthy as they are tasty.

Types of Jobs

Zaxby’s really does offer a job for just about everyone. Whether you’re someone looking for your first-ever paycheck, a part-timer balancing work with school, or someone aiming to take the lead and manage an entire location, there’s a place for you here. Take a look at a few of the commonly available roles here.

Restaurant Team Members

This is the core group of people that keeps every Zaxby’s running daily. These roles are customer-facing, fast-moving, and perfect for those who enjoy staying active and interacting with others.

• Cashier
  As a cashier, you’re the one greeting customers with a smile and making that all-important first impression. You’ll take orders, handle transactions, answer menu questions, and help manage dine-in or takeout flow.
• Cook
  Cooks are the heroes of the back of the house. You’ll be prepping ingredients, cooking chicken to perfection, managing fryers and grills, and making sure every plate meets the company’s standards.
• Drive-thru Attendant
  This role is a mix of speed, focus, and friendliness. You’ll be wearing a headset, taking and confirming orders, managing payments, and handing off meals quickly and accurately, all while keeping a cool and friendly tone.

Shift Leaders

Shift leaders are like the team captains. They’re in the thick of the action, but with extra responsibilities that help keep everything running smoothly and every team member supported.

• Shift Supervisor
  Shift supervisors keep an eye on the big picture. While they still help out on the line or register, they also manage crew scheduling, resolve customer complaints, and step in when things get hectic.
• Team Leader
  Team leaders are motivators and role models. They support training for new hires, monitor service quality, and help everyone stay on track.
• Key Holder
  Key holders are trusted with opening and closing duties, managing cash drawers, counting inventory, and securing the location.

Managers

The management roles are all about leadership, decision-making, and making sure both the team and the business thrive.

• Assistant Manager
  An assistant manager is the general manager’s right hand. You’ll help lead the team, supervise daily shifts, handle staffing issues, and ensure food safety and quality standards are met.
• General Manager
  As a general manager, you’re running the show. Everything from budgeting and scheduling to hiring, staff performance, and guest satisfaction lands on your plate.
• District Manager
  This is a regional role where you oversee several restaurants in your area. You’ll travel between stores, mentor general managers, troubleshoot challenges, and ensure each location hits its performance goals.

Corporate Roles

Not every role here involves aprons and fryers. The corporate office is home to professionals who handle everything from branding to payroll.

• Marketing Assistant
  Marketing assistants help bring the brand to life. You could be involved in planning ad campaigns, handling social media content, supporting local store promotions, or analysing marketing data.
• HR Coordinator
  HR coordinators work behind the scenes to support the people who make the restaurants tick. From recruiting and onboarding new hires to maintaining employee files and handling workplace concerns, this role is about building a positive employee experience.
• Finance Analyst
  Finance analysts monitor budgets, assess performance metrics, and provide insights to guide company growth. You’ll be crunching numbers, generating reports, and helping the company make financially sound decisions.

Delivery and Driver Roles

While not available everywhere, locations that offer delivery services need reliable drivers and logistical support to make it all happen smoothly.

• Delivery Driver
  Delivery drivers take customer orders from the kitchen straight to doorsteps. You’ll need a valid driver’s license, a good driving record, and a sense of urgency.
• Catering Driver
  When large orders come through for parties or events, catering drivers step in. You’ll manage bulk deliveries, ensure everything arrives intact, and represent the brand during drop-offs.
• Fleet Coordinator
  Fleet coordinators keep delivery operations running like clockwork. They handle scheduling, vehicle maintenance logs, driver assignments, and route planning.

Franchise Support

This team helps franchise owners succeed while staying true to their core values and brand standards.

• Franchise Business Consultant
  These consultants act as advisors for franchise owners, helping them solve challenges, optimise operations, and stay aligned with company policies.
• Training Specialist
  Training specialists design and deliver programs that help new hires and existing employees grow. From creating training materials to leading onboarding sessions, you’ll be shaping the next wave of team members.

Internships and Entry-Level

For students or anyone just starting out, it provides roles designed to give you real experience, fast learning, and a taste of what restaurant life is like.

• Restaurant Intern
  As a restaurant intern, you’ll rotate through various roles within the store to learn all aspects of daily operation. You’ll shadow team members, assist managers, and get exposure to customer service, food prep, and shift logistics.
• Crew Member Trainee
  Trainees start by learning the ropes, from using registers to prepping food and practising safety standards. This role is designed to set you up for success as a full crew member.
• Summer Associate (Franchise Units)
  This seasonal job is perfect for high school or college students. Summer associates help out during peak hours, assist the core team, and develop a basic understanding of restaurant operations.

Why Employees Enjoy Working Here?

People who stick around here usually mention the same reasons why they love it, and it’s not just the chicken. For most employees, the job fits their lifestyle, helps them meet new people, and even gives them the chance to grow professionally without needing a fancy degree or years of experience. Here’s what team members often say they enjoy the most:

• Flexible Scheduling: Whether you’re a student, a parent, or someone juggling multiple responsibilities, managers are usually pretty good at working around your availability.
• Food Perks: Yep, off-shift meals, discounted menu items, and sometimes even freebies. It adds up.
• Chill Coworkers: Most locations feel like a small squad, and even when things get hectic, there’s usually a sense of humour and support on the floor.
• Quick Promotions: If you show up on time, do your job well, and have a good attitude, moving into a leadership role can happen faster than you think.
• Low Pressure to Have Experience: Entry-level jobs really are entry-level. You don’t need to be a pro on day one. Just be open to learning.

Eligibility Criteria

Getting hired at Zaxby’s isn’t complicated, but there are definitely a few things you’ll need to meet before you can clock in for your first shift.

Age Requirements

For most entry-level positions like cashiers or crew members, you’ll need to be at least 16 years old. That’s usually the starting point for front-line roles at company-owned locations. Some franchise-owned stores might have slightly different policies, but 16 is the standard minimum. If you’re looking to step into shift leadership or management roles, you’ll typically need to be 18 or older, obviously.

Education Requirements

The great thing is that they don’t require a college degree for most jobs. For team member roles, a high school diploma or GED isn’t mandatory, but having one can give you a small edge, especially if you’re applying for higher positions. Managerial and corporate roles often expect a high school diploma at a minimum, and for corporate or finance-related jobs, a college degree in business, marketing, or a related field might be required or strongly preferred.

Work Authorization

To work here, you’ll need to have legal authorization to work in the United States. That means either being a U.S. citizen, a permanent resident, or holding a valid work visa or employment authorization document. During the hiring process, expect to fill out a standard I-9 form and provide documents that prove your eligibility, like a passport or Social Security card, and a driver’s license.

Physical Requirements

Working here can be physically active, especially in the kitchen or during busy shifts. Most positions require you to stand for long periods of time, usually for several hours without sitting down. You’ll also need to be comfortable lifting items that weigh between 25 to 50 pounds, such as boxes of ingredients or stacks of trays. The kitchen gets hot, so you’ll have to handle warm temperatures, noisy equipment, and move around quickly in tight spaces.

Application Process for Zaxbys Careers

The whole process of Zaxbys Careers is designed to be easy to follow, especially if you’re applying online. Just a few of these steps will let you submit the application.

1. Visit the official Zaxby’s careers site.
2. You can also apply directly through platforms like ApplyZaxbys.com, Indeed, Workstream, or even LinkedIn.
3. Start by selecting the job title or location you’re interested in.
4. Input your basic info like your name, contact details, availability, and preferred location.
5. Upload a resume if you have one. It’s optional for entry-level roles, but it can help.
6. Answer any short questions related to your experience, customer service, or availability.
7. Double-check all details before submitting, and confirm that the application went through.
8. If your application matches what they’re looking for, you’ll usually hear back within a few days.
9. Some stores call or text you directly, while others may send an email inviting you to schedule an interview.
10. Once hired, you’ll usually go through a short training period.
11. After training, you’ll be ready to jump into your official shift and start earning.

Summary

Zaxby’s isn’t just a place to grab a meal. It’s a workplace full of opportunity, energy, and real growth potential. Whether you’re looking for your first job, a part-time side hustle, or a full-on management career, the company offers a variety of roles that fit different goals and lifestyles. From restaurant crews to corporate teams, everyone plays a part in delivering the experience that customers love. The environment is fast but supportive, the team culture is strong, and the benefits, like flexible hours and tasty food perks, make it more than just another gig. And the best part? You don’t need a fancy resume or years of experience to get started. If you’re ready to work hard, learn fast, and be part of something fun and fast-moving, Zaxby’s might just be your next move.

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